My Online Course materials have not arrived yet. What should I do?

After registering for the Alert Program^® Online Course, you’ll want to wait for your course materials to arrive before you start to view the modules. Your course materials will include: the Leader’s Guide book, Bag of Brain Breaks (self-regulation strategies to keep you alert for learning), and handouts.

If you live in the USA, we ship all course materials within three business days of registration via USPS Priority. Generally, packages are received within 3-4 business days. If you have not received your package, feel free to contact us and we’ll track it down for you.

If you live outside the USA, it is hard to gauge the shipping timeline. We’ve done a lot of testing and tracking of international orders and have found most arrive in within 3-4 weeks, with the customs process. You’ll definitely have at least two months to complete the modules and post-test, which aligns with the amount of time USA participants have to complete the course.